All our products come with a one-year unconditional guarantee against defects and failure. In addition, we will accept returns for any reason within 3 months after shipment. For some products, at out discretion, we may extend the warranty well beyond 1 year.
If it is necessary to return an item for refund or replacement, please phone 585-301-0970 and we'll get a replacement or refund started quickly. We would appreciate knowing the reason why our product didn't quite work so we can continue to improve. This is how some of our product improvments and new products have started.
Refunds will be made to you the same way that you originally paid. Refunds will be issued within 1 day after we recieve returned items, or 2 days if payment was by bank wire.
Replacements are initiated immediately without waiting for the returned item to arrive. (unless we need to examine the defective item to determine cause of the problem)
Our return address is:
attn: RMA #__________
Gizmo Products Inc.
2257 County road 4, bldg #3
Seneca Castle, NY 14547