All our products come with a minimum one-year unconditional guarantee against defects and failure. In addition, we will accept returns for any reason within 3 months after shipment. For most products we extend the warranty to 2 years. (at out discretion though, to prevent abuse)
If it is necessary to return an item for refund or replacement, please phone 585-301-0970 and we’ll get a resolution started immediately. To do this, it will be helpful for us to have the product serial number. (located on the outside of the item)
Also, we would appreciate knowing the reason why our product didn’t quite work so we can continue to improve. This is how many product improvements started.
Our return address is:
Gizmo Products Inc.
2257 County road 4, bldg #3
Stanley, NY 14561