All our products come with a two-year unconditional guarantee against manufacturing defects and failure. In addition, we will accept returns for any reasonable reason within 3 months after shipment.
We don’t require an RMA – you can just send it back. We can determine from the serial number who to contact. However, if its an item without serial number, or if the contact info has changed, please include a note. Also the reason for return would help. Finally it would be appreciated if you would make sure that items in contact with chemicals are washed off.
Our U.S.A. return address is:
Gizmo Products Inc.
3 North Newark St.
Phelps, NY 14532
In Canada:
4400 Point Rd.
Sydenham, ON
k0h 2t0